Data Protection Policy
Data Protection Policy for Fuel Works (Pty) Ltd
Effective Date: 23 September 2016
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1. Introduction
Fuel Works (Pty) Ltd is committed to protecting your personal information and ensuring its privacy. This Data Protection Policy outlines how we collect, use, disclose, and protect your information in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa.
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2. Information We Collect
We may collect and process the following types of personal information:
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Contact Information: Name, email address, phone number, and postal address.
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Payment Information: Credit card details and billing information.
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Service Information: Details related to the services you request, including appointment history.
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Technical Data: IP address, browser type, and usage data related to our website.
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3. Purpose of Processing Personal Information
We process your personal information for the following purposes:
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To provide our services and manage client relationships.
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To communicate with you about your appointments, inquiries, and services.
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To process payments and manage financial transactions.
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To comply with legal obligations and protect our rights.
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4. Legal Basis for Processing
We rely on the following legal bases for processing your personal information:
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Consent: When you provide us with your information voluntarily.
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Contractual Necessity: To fulfill our obligations under any agreements with you.
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Legal Obligation: To comply with applicable laws and regulations.
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5. Data Sharing and Disclosure
We do not sell, rent, or lease your personal information to third parties. We may share your information with:
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Service Providers: Third parties who assist us in providing services, such as payment processors and IT support.
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Legal Authorities: When required by law or to protect our rights and those of others.
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6. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. When your information is no longer needed, we will securely delete or anonymize it.
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7. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments.
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8. Your Rights
You have the following rights regarding your personal information:
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The right to access your personal information.
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The right to request correction of inaccurate or incomplete information.
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The right to request deletion of your personal information.
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The right to withdraw consent where we rely on consent for processing.
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9. Changes to This Policy
We may update this Data Protection Policy from time to time. Any changes will be effective upon posting on our website. We encourage you to review this policy periodically for the latest information on our data protection practices.
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10. Contact Information
If you have any questions or concerns about this Data Protection Policy or our data processing practices, please contact us at:
Fuel Works (Pty) Ltd
Website: www.fuelworks.co.za
Email: info@fuelworks.co.za